Orders and Shipping
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How do I know if my order went through?
We will communicate with you during the three phases of the fulfillment of your order.
First you will receive an email once you submit your order to confirm we have received it. Once the order is accepted by our partner boutique you will receive a second email.
Why is the item I ordered not available?
If you’re not satisfied with your purchase for any reason, you can always return it. All returns must be shipped back to italist within 14 days of the package delivery date. Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs.
How can I check the status of my order?
We will communicate with you during the three phases of the fulfillment of your order.
First you will receive an email once you submit your order to confirm we have received it. Once the order is accepted by our partner boutique you will receive a second email.
How long does delivery take, and how much will it cost?
If you’re not satisfied with your purchase for any reason, you can always return it. All returns must be shipped back to italist within 14 days of the package delivery date. Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs.
Can I change my shipping address after I have placed the order?
We will communicate with you during the three phases of the fulfillment of your order.
First you will receive an email once you submit your order to confirm we have received it. Once the order is accepted by our partner boutique you will receive a second email.
Returns and Refunds
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
How do I know if my order went through?
If you’re not satisfied with your purchase for any reason, you can always return it. All returns must be shipped back to italist within 14 days of the package delivery date. Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs.
Why is the item I ordered not available?
We will communicate with you during the three phases of the fulfillment of your order.
First you will receive an email once you submit your order to confirm we have received it. Once the order is accepted by our partner boutique you will receive a second email.
How can I check the status of my order?
If you’re not satisfied with your purchase for any reason, you can always return it. All returns must be shipped back to italist within 14 days of the package delivery date. Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs.
How long does delivery take, and how much will it cost?
We will communicate with you during the three phases of the fulfillment of your order.
First you will receive an email once you submit your order to confirm we have received it. Once the order is accepted by our partner boutique you will receive a second email.
Can I change my shipping address after I have placed the order?
If you’re not satisfied with your purchase for any reason, you can always return it. All returns must be shipped back to italist within 14 days of the package delivery date. Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs.
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